SHIPPING & RETURNS
SHIPPING POLICY
At THE UNIQELLE, we are committed to delivering your favorite beauty and wellness products with care and convenience.
Orders are typically processed within 1–3 business days. Shipping times may vary depending on product availability, destination, and supplier location. Once your order has shipped, you will receive a confirmation email with tracking information whenever available.
Please note that delivery times are estimates and may be affected by customs procedures, holidays, weather conditions, or other unforeseen circumstances.
Customers are responsible for providing accurate shipping information at checkout. THE UNIQELLE is not responsible for delays or delivery issues caused by incorrect addresses.
If you have any questions about your order, please contact our customer service team through our website.
RETURN & EXCHANGE POLICY
At THE UNIQELLE, your satisfaction is our priority. We accept return requests within 30 days of delivery for eligible items that are unused and in their original packaging.
For hygiene and safety reasons, opened or used beauty and personal care products may not be eligible for return.
If you receive a damaged, defective, or incorrect item, please contact us with your order number and photos so we can assist you.
Please contact our customer service team before returning any product. Approved refunds will be issued to the original payment method.